legal

Privacy Policy

Last updated: April 2026

gradely (“we”, “our”, or “us”) operates gradely.au. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service. By using gradely, you agree to the practices described in this policy.

1. Information We Collect

Account information: When you register, we collect your email address and a hashed password (handled by Firebase Authentication).

Usage data: We record the number of comments you generate and your current plan to enforce credit limits. We do not store the full text of generated comments on our servers beyond your session history.

Student data you enter: The student names, year levels, and teaching notes you enter are used solely to generate comments during your session. This data is processed by Anthropic’s Claude API and is subject to Anthropic’s privacy policy. We do not sell or share this data.

Payment information: Payments are processed by Stripe. We do not store your credit card details. Stripe’s privacy policy applies to payment data.

Analytics: We may collect anonymised usage analytics (page views, feature usage) to improve the product. No personally identifiable information is included in analytics.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the gradely service
  • Manage your account and billing
  • Enforce credit and plan limits
  • Send transactional emails (account confirmation, password reset, receipts)
  • Respond to support requests

We do not use your data for advertising. We do not sell your personal information to any third party.

3. Student Privacy

gradely is used by teachers to generate report comments. Any student names or identifying information you enter is used only to personalise the generated comment text. We strongly recommend using first names only and avoiding sensitive personal details beyond what is required for the comment.

We do not knowingly collect or store personal information about minors. Teachers are responsible for ensuring their use of gradely complies with their school’s privacy obligations and applicable Australian privacy law.

4. Data Storage and Security

Your data is stored in Google Firebase (Firestore), hosted in the United States. We use industry-standard security practices including encrypted connections (HTTPS), Firebase Authentication for identity management, and server-side session validation.

While we take reasonable precautions to protect your data, no system is completely secure. You are responsible for keeping your account credentials confidential.

5. Third-Party Services

gradely uses the following third-party services:

  • Firebase / Google Cloud — authentication, database, and hosting
  • Anthropic Claude API — AI comment generation
  • Stripe — payment processing

Each of these services has its own privacy policy. We encourage you to review them.

6. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data

To exercise any of these rights, contact us at hello@gradely.au.

7. Cookies

We use a single session cookie (__session) to maintain your authenticated session. We do not use advertising or tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of gradely after changes are posted constitutes acceptance of the updated policy.

9. Contact

For privacy questions or requests, contact us at hello@gradely.au.